I was recently working on a project for a customer account portal with over 450,000 active users. Part of the project involved helping users who’d forgotten their password or username (or sometimes both)
Read MoreI’ve seen an increasing number of chats online about laptop fans ‘blazing’ while running Zoom calls, sharing Miro boards, or running lots of concurrent software apps.
Read MoreI finally started a blog, and I thought it might be useful to share my thoughts on some user experience and design books I’ve found useful.
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